Refund Policy – EAK RENOVATIONS
At EAK RENOVATIONS, we value your business and aim to ensure your complete satisfaction with every order. Please review our refund policy carefully before making purchases on eakren.com.
Eligibility for Refunds
To qualify for a refund:
Requests must be made within 7 days of receiving your order.
Items must be unused, in original packaging, and in resalable condition.
A valid proof of purchase (invoice or order confirmation) is required.
Non-Refundable Items
Refunds are not available for:
Clearance or final sale items
Custom or special orders
Perishable or time-sensitive goods
Items returned after the 7-day window
Damaged or Incorrect Items
If you receive products that are damaged, defective, or incorrect:
Notify us within 48 hours of delivery.
Send an email to refund@eakren.com with photos and a detailed description.
We will offer a replacement, store credit, or full refund, as appropriate.
Refund Process
Once your return is received and inspected:
We will notify you via email regarding the status of your refund.
Approved refunds will be processed to your original payment method within 7–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item was shipped in error or arrived damaged.
We recommend using a trackable shipping method to ensure safe delivery.
Contact Us
For any refund-related questions or to initiate a return, please email us at:
📧 refund@eakren.com
🌐 Visit us at: www.eakren.com
